"Bank connection failed: what to do"

If connecting your bank fails, usually at the final approval step, it is most often a consent problem on the bank's side. Revoke any existing third-party access in your bank, then connect again so a fresh approval is created.

Written By Sergiu Biris

Last updated 10 days ago

Most failed bank connections come from the bank's authorization step, not from Invoflux. The fix is usually to clear the old approval and start fresh.

This means your bank rejected the access request, often because an earlier open-banking approval is still active or has expired on the bank's side.

  1. Open your bank's mobile app or online banking.
  2. Find the section for third-party access, connected apps, or open-banking consents. The exact name varies by bank.
  3. Revoke any existing Invoflux or open-banking access.
  4. Return to Invoflux and connect again. A new approval is created and the connection should complete.

Other common cases

  • The approval window did not open. Allow pop-ups for Invoflux in your browser and start again.
  • You closed the window before finishing. Start the connection again and complete every step in your bank's window.
  • Your bank is not listed. Coverage depends on your country and your bank's open-banking support. If you cannot find your bank, contact support so we can check coverage for you.

Still stuck

If a fresh approval keeps failing, the issue may be on the bank or provider side. Contact support with your bank's name and the time you tried, and we will investigate.

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